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The Journey to Digital: Deliver a personalized experience to everyone, everywhere

10/9/2017, written by Ashish Gupta

Categories: Customer Digital Maturity, Personalization

In today’s environment of digital hyperactivity, customers are spoilt for choice in products, services, and content. It looks like a true customer nirvana! However, studies have revealed...

The Journey to Digital: Re-imagine your customer digital maturity model

9/22/2017, written by Ashish Gupta

Categories: Omni-channel, Digital Transformation, Customer Digital Maturity, Personalization, Customer Experience, Analytics

In the first part of this series on "The journey to digital" we discussed the need to develop a relevant business transformation driven digital strategy based on several underlying...

The Journey to Digital: Fuel-up your customer digital transformation engine

9/14/2017, written by Ashish Gupta

Categories: Omni-channel, Data Analytics, Omni-agile, Big Data, Digital Transformation

Digital has transformed the way we live, interact, behave, work, and possibly even the way we think. Every facet of our interactions is being reimagined, simplified, and personalized....

A CIO's guide to managing exponential growth in life-sciences organisations

4/6/2017, written by Ashish Gupta

Categories: Life-sciences, HealthCare, Playbook, CIO

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