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As recent news about JetBlue demonstrates, it’s always nice to feel appreciated. Ironically, I just returned home from a vacation during which my family and I were subjected to some of the worst airline customer service I can recall in my lifetime (the airline shall remain unnamed). Continued »
Recently, LA Times did a video feature on electric charging stations in LA – including a tour of those installed on the Santa Monica pier. Nagarro’s customer Coulomb Technologies’ ChargePoint system was the highlight of the video- which showed how the user can operate the networked charging station, and check charging status using a nifty iPad application from anywhere. Nagarro has been working with Coulomb Technologies to develop the some of the software components of their offerings, and is proud to be a part of their success story.
You can check out the video here-
At Nagarro we pride ourselves on taking a personal interest not just in the success of each project, but also in the success of each customer. So when one of our custom software products directly benefits a customer’s bottom line, that’s about as good as it gets for us. As you can see from Nagarro’s press release today- Nagarro Empowers HKMP Technologies to Secure Strategic Sales Win, today is a good day here at Nagarro. Continued »
A few months ago we mentioned the Moody’s Mega Math Challenge, organized by Nagarro customer SIAM (the Society for Industrial and Applied Mathematics). This week we are pleased to report that, for the first time ever, the judging process for the contest has gone paperless thanks to custom software built by Nagarro. The new software allowed seven teams of judges to view hundreds of detailed submissions online – securely, remotely and at their own convenience – thus eliminating printing, mailing and redistribution of printed hard copies.
Nagarro is proud to partner with SIAM to develop paperless systems as an eco-friendly alternative to manual processes. To learn more about how Nagarro’s custom software development services can help your company’s business goals, please contact us at info@nagarro.com.
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I’m at SAPPHIRE NOW 2010 this week, with our customer Patrimonio Hipotecaria – who is here all the way from Monterrey, Mexico – to talk about our recent successes using SAP BPM for banking and loan processing. Patrimonio’s implementation of IS Banking, along with Nagarro’s automation of their proprietary business processes using SAP BPM has made them an impressive success story for SAP. The video was shot at the Monterrey offices of Patrimonio, and features Alejandro Marroquin the CIO of Patrimonio and Manish Agarwal, the SAP Project Lead from Nagarro.
If you are going to be at SAPPHIRE, please drop by Patrimonio’s session for a viewing of the video, an interactive discussion and more information on SAP BPO best practices:
Real-Life Integration and Process Management
Wednesday, May 19
3:00 – 3:20 PM presentation
3:30-3:50 PM discussion
Theater 3 Lines of Business
Last month I posted that Nagarro was named a “Rising Star” in the 2010 Global Outsourcing 100® List by the International Association of Outsourcing Professionals® (IAOP®). I am now pleased to report that – as seen in the Fortune Magazine F500 issue on newsstands today – Nagarro has been awarded distinction in five categories of this award, including Top 20 “Rising Star” Outsourcing Firms, both in the US and Europe.
However, the most important achievements in winning this award are Nagarro’s near-perfect scores in customer satisfaction and employee management. As our customers know very well, Nagarro is only as good as the people who work here. As Nagarro’s CEO, I find it tremendously rewarding to know that all the hard work that goes into employee development behind the scenes has resulted in the desired effect: Satisfied customers.
A special thanks goes out to the hundreds of Nagarro employees working hard to help our customers achieve success. For me, this is what it’s all about.
In spite of the difficult economic conditions, the number of customers in each of our core market segments – large enterprises, midsize enterprises and technology companies – rose by nearly 40% across the board. Moreover, the range of industries these companies represent covered a wide range of verticals, including technology, manufacturing, aerospace, financial services, healthcare, retail, media, education and government customers.
What does this tell us? It is difficult to say with certainty that the recession is a thing of the past. However, we can conclude that regardless of size, industry or geography, companies recognize the value of using custom software products to make the most of their unique differentiators. Nagarro is proud to partner with the more than three dozen new customers who invested in long-term competitive strength. We are looking forward to an exciting 2010!
To me, one of the central ideas in programming, and engineering in general, has been how you connect smaller components to build bigger ones. Whether the structures arising from these connections are thought of as layering of components on top of each other (hierarchical/vertical) or are thought of as components living at the same level Continued »
This week we announced that Nagarro has been named to the 2010 Global Outsourcing 100® List by the International Association of Outsourcing Professionals® (IAOP®). Nagarro was selected as a “Rising Star,” a category designated for the top 25 emerging companies on the list (the remaining 75 “Leaders” are considered large companies based on revenues and headcount).
Nagarro is proud to be listed alongside some of the industry’s most highly regarded outsourcing firms. We fared well in evaluations of our HR practices, management team strength and corporate social responsibility programs. But ultimately, we took the greatest pride in being able to provide objective third-party validation and glowing customer references. As we add this award to Nagarro’s accolades, we are once again grateful to all the customers, partners and employees who have helped Nagarro continue to achieve success.
There was a time when business intelligence was synonymous with intelligence being created long after an activity has taken place. With the business becoming more competitive, there is an inherent need to create intelligence on the fly during the transaction process itself. Business cannot wait for the data to be loaded in the data warehouse during the night batch process and then the analytics routines to run to create intelligence the next day. Continued »
Enterprise Application Integration
You need to consider how your system integrates with other systems in your organization. Clouds are good but one-off systems that use cloud but do not integrate with existing systems will diminish the payoffs of using a cloud.
You need to consider how your system and its data get integrated with existing data. This may need to be done both ways. Without access to existing data or data created and maintained by your cloud based system, you will again limit the potential of your system under design. Continued »
Background
Most SAP customers have enterprise applications developed in other mainstream development platforms such as Microsoft, Java and others. Many customers have existing legacy applications built on multiple technologies and platforms (too numerous to list here).
Going forward, SAP customers are tending to standardize on the SAP platform for running their core business operations. However, for development of custom applications, customers do not have a clear approach towards selecting SAP NetWeaver or the other mainstream platforms for development. Continued »
Last week we
announced that Nagarro has joined the Google Enterprise Partner™ program, which extends the power of Google across the enterprise and helps customers get more value out of their Google Enterprise™ deployments. Through this partnership, Nagarro has become one of the first software development firms offering custom application development on Google’s cloud computing platform, Google App Engine™.
For our customers, this means that Nagarro continues to be a trusted resource for the newest, most advanced tools and technologies available. We will keep you posted on our work with Google App Engine as it evolves. If you have any experiences with Google App Engine to share, we would love to hear your comments as well.
Know a high school math whiz? Registration is open for Moody’s Mega Math Challenge
Nagarro shares a love of mathematics with customer SIAM (the Society for Industrial and Applied Mathematics). This year, Nagarro’s custom applications will be automating the judging process for the Moody’s Mega Math Challenge, an Internet-based math contest co-hosted with SIAM. Participating teams of students are given 14 hours to solve an open-ended, realistic, applied math-modeling problem focused on real-world issues.
The content spotlights applied mathematics as a powerful problem-solving tool, a viable and exciting profession, and a vital contributor to advances in an increasingly technical society. Scholarship prizes total $100,000.
If you know a high school math whiz from Maine through Washington, DC who might be interested in participating, please feel free to share information on the contest. Registration closes on February 26, 2010.
Who knows, the winners could be your future employees (or our future customers)…
We recently undertook an exercise to analyze the database performance, and subsequently optimize the overall performance for large, data-intensive business application. This post outlines the approach we adopted to analyze the problem, and how we went about arriving at solutions. Continued »
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