A few weeks ago, I had the opportunity to present at event hosted by the German State of Hessen and its FrankfurtRhineMain region in cooperation with the German Consulate and the German American Business Association at the Marriott in San Francisco. I shared Nagarro’s experience working in Europe, and the ups and downs in our successful journey as we have grown in Europe over the last decade.
The attendees were business leaders from the local community, several of whom were looking to expand their operations into Germany and other parts of western Europe. The presentation was well received, and has been reported on their website here. As we enter the next phase of our growth, we continue look for the support of our customers and team members to continue our expansion in Germany and in the rest of Europe.
This month’s issue of CNBC Business Magazine features Nagarro and customer AmSurg in two articles showcasing best practices in managing a distributed workplace.
In an in-depth article titled “The Human Cloud,” reporter Colin Brown explores how workers of all ages are embracing fluid work environments, social tools, crowd-sourcing and other shifts in traditional business boundaries. As a company whose success is based on a flourishing virtual workforce, Nagarro can attest to the importance of cultivating the “human cloud.”
Sources for this article state that in the U.S., an estimated 40% of all jobs today could be done at home — yet only 7% of companies currently entrust their data and software needs to third-party cloud platforms. Obviously a lot more companies will have to get comfortable with adapting to new workplace models, but all signs indicate that this is the direction of the future. The workplace revolution is underway, and employers will need to embrace these shifts in order to attract and retain the best talent.
Nagarro customer AmSurg, also featured in this issue of CNBC Business, is a great example of a company building a thriving business based on a distributed workforce. In partnership with Nagarro, AmSurg is using collaborative technologies as well as traditional communication channels to keep its network of healthcare providers up to date on industry best practices and drive operational performance.
AmSurg shares Nagarro’s belief that the key to working successfully across geographies and time zones is flexibility. Whether it’s a mobile phone, TelePresence , accessing data via the cloud or hopping on a plane for a good old-fashioned face-to-face meeting, opportunities for collaboration are sprouting up all around us. And as more and more businesses see the value of the human cloud, all of us – not just outsourcing firms – will benefit.
2010 was a pivotal year here at Nagarro. We brought on more new global enterprise customer accounts worldwide than in the previous three years combined. Meanwhile, our existing enterprise customer base nearly doubled its investments in high-end strategic software development projects, especially around custom analytics.
In Europe, we doubled our sales over 2009’s totals. And our new sales office in Mexico is booming with a new sales director and two new major enterprise customers. Finally, we signed on more than two dozen new small and midsize customers in five countries, and brought on hundreds of new engineering employees to support the growing demand for our services.
As we forge into 2011, Nagarro’s focus will be on continuing to add banner accounts to our customer roster, while expanding Nagarro’s value across more areas within our existing customers’ businesses.
To all of Nagarro’s customers, partners, employees and friends – thank you for choosing Nagarro, and here’s to more great things to come in 2011!
For the past year, Nagarro has been working closely alongside Mitsubishi Chemical’s SAP development team to help streamline and optimize their IT operations. The results have been nothing short of transformational. Internal efficiency, customer satisfaction and cost effectiveness are at an all-time high. By modeling best practices and helping Mitsubishi Chemical make the most of its existing SAP investments, Nagarro has opened the door for Mitsubishi Chemical to rise above day-to-day tasks and focus on the company’s long-term strategic vision.
Please check out the video below to hear the story straight from Mitsubishi Chemical.
As recent news about JetBlue demonstrates, it’s always nice to feel appreciated. Ironically, I just returned home from a vacation during which my family and I were subjected to some of the worst airline customer service I can recall in my lifetime (the airline shall remain unnamed).
Recently, LA Times did a video feature on electric charging stations in LA – including a tour of those installed on the Santa Monica pier. Nagarro’s customer Coulomb Technologies’ ChargePoint system was the highlight of the video- which showed how the user can operate the networked charging station, and check charging status using a nifty iPad application from anywhere. Nagarro has been working with Coulomb Technologies to develop the some of the software components of their offerings, and is proud to be a part of their success story.
At Nagarro we pride ourselves on taking a personal interest not just in the success of each project, but also in the success of each customer. So when one of our custom software products directly benefits a customer’s bottom line, that’s about as good as it gets for us. As you can see from Nagarro’s press release today- Nagarro Empowers HKMP Technologies to Secure Strategic Sales Win, today is a good day here at Nagarro. Continued »
A few months ago we mentioned the Moody’s Mega Math Challenge, organized by Nagarro customer SIAM (the Society for Industrial and Applied Mathematics). This week we are pleased to report that, for the first time ever, the judging process for the contest has gone paperless thanks to custom software built by Nagarro. The new software allowed seven teams of judges to view hundreds of detailed submissions online – securely, remotely and at their own convenience – thus eliminating printing, mailing and redistribution of printed hard copies.
Nagarro is proud to partner with SIAM to develop paperless systems as an eco-friendly alternative to manual processes. To learn more about how Nagarro’s custom software development services can help your company’s business goals, please contact us at info@nagarro.com.
I’m at SAPPHIRE NOW 2010 this week, with our customer Patrimonio Hipotecaria – who is here all the way from Monterrey, Mexico – to talk about our recent successes using SAP BPM for banking and loan processing. Patrimonio’s implementation of IS Banking, along with Nagarro’s automation of their proprietary business processes using SAP BPM has made them an impressive success story for SAP. The video was shot at the Monterrey offices of Patrimonio, and features Alejandro Marroquin the CIO of Patrimonio and Manish Agarwal, the SAP Project Lead from Nagarro.
If you are going to be at SAPPHIRE, please drop by Patrimonio’s session for a viewing of the video, an interactive discussion and more information on SAP BPO best practices:
Nagarro SAP Consulting has kicked off a challenging new engagement with Mexican mortgage and lending company Patrimonio Hipotecaria.
As part of a company-wide upgrade to the SAP platform, our SAP Consulting team is using the SAP Netweaver ™ platform, SAP IS-Banking and numerous other SAP technologies to help catapult Patrimonio Hipotecaria to the next level of success. Our team will create a 12-fold increase in overall system capacity for Patrimonio Hipotecaria –while improving the consumer experience as well as streamlining internal efficiencies.
Last week we announced that Nagarro has joined the Google Enterprise Partner™ program, which extends the power of Google across the enterprise and helps customers get more value out of their Google Enterprise™ deployments. Through this partnership, Nagarro has become one of the first software development firms offering custom application development on Google’s cloud computing platform, Google App Engine™.
For our customers, this means that Nagarro continues to be a trusted resource for the newest, most advanced tools and technologies available. We will keep you posted on our work with Google App Engine as it evolves. If you have any experiences with Google App Engine to share, we would love to hear your comments as well.
As we interact with CIOs of midsize companies at the MES show, there are several common themes that come out in the conversations. While cost-cutting has been the overwhelming focus of IT organizations in the last year, there seems to be a change in objectives going forward. More CIOs seem to be focused on ways to increase business revenues, rather than containing costs. The projects that are being funded are the ones that involve customer facing solutions, challenging IT to provide innovation that is targeted at end customers, rather than internal business users.
A number of companies have had positive experiences with server virtualization over the last couple of years, and are looking to take the next step – virtualizing their desktop systems. Cloud computing, especially storage is finding increased traction in the midsize organizations, as they look to improve business continuity and disaster recovery plans. Another trend seems to be the increased focus on building relationships with external service companies in this market segment, as IT executives seek to do more with less.
Today Nagarro announced a new SAP NetWeaver project with QISoft, a customer in the manufacturing execution systems (MES) space. As a provider of Windows-based software, QISoft had been facing a major competitive obstacle in attracting customers running SAP on the backend. Nagarro is developing a new SAP-based product suite to allow QISoft to compete more effectively. Continued »
For months we’ve been saying that despite the recession, innovation is alive and well. Last week we spent two days at TiECon 2009, where our opinion was validated by entrepreneurs of promising startups as well as recognized business leaders. The buzz this year is that there are still plenty of interesting, innovative startups poised for success – as others have noted.
Last week Manufacturing Business Technology published Nagarro’s top “Dos and Don’ts” for custom application development. Our customers in manufacturing as well as other markets continue to prove that downturn is a perfect opportunity to revamp IT strategy for competitive advantage. As companies look to evolve to a ‘smarter’ IT strategy, smaller, inexpensive, made-to-fit custom applications offer a great way to build lasting competitive advantage.